Posts tagged ‘Service Providers’


Supporting the New Customer Service Standard with More Than Just a Toll Free Number

michael.wood
By Michael Wood
Vice President of Marketing, VeloCloud
August 8, 2017

It’s no secret that companies that deliver truly exceptional customer service gain a competitive edge with all other things being equal. Why? Because nearly everyone has some innate need to feel special, supported and important and those companies that can provide that feeling throughout the customer journey will set themselves apart. In a SaaS or subscription environment where switching between competitors has become relatively easy, it’s even more critically important to retain your customers’ loyalty. There are two key factors for companies seeking to deliver an exceptional customer service experience: Empathetic and skilled support personnel who are driven to solve…




Six Questions to Ask Your SD-WAN Provider

rosa.lear
By Rosa Lear
Director of Marketing, Content
July 20, 2017

As true cloud-delivered SD-WAN industry pioneers, we’re comfortable saying that we have a solid understanding of  this market. Based on experience with over 600 customers across every industry vertical and partnerships with over 40 service providers, including the biggest players, we’ve developed a set of criteria that can be used to determine if the SD-WAN provider you’re evaluating or have chosen is the right fit for your business. As with any technology that is innovative and market disrupting, SD-WAN has garnered much media attention and, in turn, attracted a large number of entrants wanting to grab a piece of the…




SD-WAN in 2016 – The True Death of Distance ?

sanjay.uppal
By Sanjay Uppal
CEO and Co-Founder, VeloCloud
January 3, 2017

  In 1997 a senior editor at the Economist, Frances Cairncross wrote a book titled ,”The Death of Distance: How the Communications Revolution Will Change Our Lives (Boston, MA: Harvard Business School Press, 1997).”  alluding to the speed of technological change impacting consumers’ lives. In 2016 I believe we started seeing the death of distance for Enterprises, with the acceleration of SD-WAN adoption. What an eventful year 2016 turned out to be! No, I am not talking about the political upheavals around the world or about Brexit, or that a sequel to the Big Lebowski was announced, eventful as they were. What…




How Cloud-Delivered SD-WAN Powers Service Providers

steve.woo
By Steve Woo
Co-Founder and Vice President of Products, VeloCloud
October 20, 2016

VeloCloud has been a pioneer in the SD-WAN market with our unique Cloud-Delivered SD-WAN solution.  VeloCloud Cloud-Delivered SD-WAN delivers benefits to Enterprise branches, campuses, headquarters and data centers, and uniquely extends the network to the front doorstep of cloud SaaS, IaaS destinations. Recent press announcements are demonstrating that our Cloud-Delivered SD-WAN also provides the architecture and features needed by innovative service providers to offer SD-WAN as a managed service that is “VeloCloud Powered”. VeloCloud’s solution for both enterprises to access the cloud and service providers to deliver managed services has, at its foundation, a fully multi-tenant and virtualized solution across…




Highlights from the First-ever VeloCloud Global Partner Summit Event

ratnesh.sharma
By Ratnesh Sharma
AVP, Global Channels
June 13, 2016

Recently we held our first VeloCloud Registered Partner Summit kickoff event here in Silicon Valley. This was something we felt we needed to do given our explosive growth in customers and partners and our global registered partner list doubling every six months. Simply put, VeloCloud saw an opportunity. While we are excited to bring on new partners to help provide both geographic and vertical market coverage, at the same time it’s important to bring our partners together to learn, share experiences and build relationships with VeloCloud and one another. The summit also lent itself to a more efficient way to…





Acclaim for VeloCloud

Hear what leading enterprises are saying about VeloCloud Cloud-Delivered SD-WANTM.