Posts tagged ‘Architecture’


Supporting the New Customer Service Standard with More Than Just a Toll Free Number

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By Michael Wood
Vice President of Marketing, VeloCloud
August 8, 2017

It’s no secret that companies that deliver truly exceptional customer service gain a competitive edge with all other things being equal. Why? Because nearly everyone has some innate need to feel special, supported and important and those companies that can provide that feeling throughout the customer journey will set themselves apart. In a SaaS or subscription environment where switching between competitors has become relatively easy, it’s even more critically important to retain your customers’ loyalty. There are two key factors for companies seeking to deliver an exceptional customer service experience: Empathetic and skilled support personnel who are driven to solve…




Under the Hood with SD-WAN, SDN, NFV, and VNF

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By Steve Woo
Co-Founder and Vice President of Products, VeloCloud
August 3, 2017

It’s easy to be confused by the abundance of new terms and buzzwords crowding the industry on a daily basis, but no more so than when they are all in the form of an acronym: SD-WAN, SDN, NFV, and VNF. They all sound similar, but we’re often asked to explain how they are the same or different from one another, and more importantly, can they work together in a single environment? Or do you have to choose one and stick to it? In this blog, we’ll take a look at SDN, NFV, and VNFs in relation to SD-WAN and our…




Gartner Report Review: Making Sense of the SD-WAN Disruption Phenomenon

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By Rosa Lear
Director of Marketing, Content
July 12, 2017

Gartner published a report titled “SD-WAN is Causing Disruption at the Enterprise WAN Edge,” discussing how various vendors are taking advantage of the changes in the market with their own technologies. In this blog, we will discuss VeloCloud’s key takeaways from the report and our perspective in servicing this fast growing market. Architecture – Corporate Infrastructure vs. Market Deployment Architecture is a key consideration in choosing the right SD-WAN vendor that fits a business’ specific current requirements, future growth and long term vision. There are significant differences between vendors with regards to the approach they have taken to architect, design…




Top SD-WAN Trends

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By Michael Wood
Vice President of Marketing, VeloCloud
February 21, 2017

How Does Your WAN Strategy Address These Key Analyst-Identified Trends? Pondering the future of your WAN has become a taxing activity. The accelerating digital business transformation has rendered legacy WAN architectures suboptimal—that’s the word preceding obsolete in the dictionary. Everyone talks about SD-WANs and industry analysts have crystallized these six key trends with metrics and predictions. See how they fit into your WAN strategy. 1. The Cloud is The Network Gartner reports that 30-50% of Large Enterprise traffic is shifting to the cloud, changing traffic flows that stress legacy WANs. Lee Doyle, Principal Analyst at Doyle Research, details this trend…




Architecture Matters – Which SD-WAN is right for you?

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By Michael Wood
Vice President of Marketing, VeloCloud
August 1, 2016

SD-WAN Architecture… Oh, You Mean There’s More Than One? By now, everyone gets the Traditional WAN, Hybrid WAN, SD-WAN thing. There’s ample talk in the industry about WAN trends. But are all SD-WANs created equal? Not so fast! An evaluation of the landscape could come in really handy. WAN architecture continues to morph and evolve influenced by new technologies, as well as the necessary practicality of incremental migration. Think of this as along two axes: from an on-premise to a cloud-based architecture in one dimension; and in the other dimension from a point product to a comprehensive SD-WAN offering. Industry analyst…





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